General Terms & Conditions



All prices are in euros and apply per person & day including gourmet board (rich breakfast buffet, afternoon cake buffet and 5-course evening meal with salad and bread buffet), including all taxes apart from tourist tax € 2.00 per person/day (from 15 years of age) all year round.


When booking breakfast only, we reduce the price by € 15.00 per person/day. When booking accommodation with no food, the discount is € 20.00 per person/day. The third guest (extra bed in a double room) is eligible for a 20 % discount.

Children’s lunch:

From 3 years of age, lunch is € 5.80 per child per day as part of childcare.

Check-in 3:00 pm | Check-out 11:00 am. Late check-out is charged at € 50.00 per room and per hour.


Please understand that we can only book a fied reservation in exchange for a prepayment of 30 % of the total accommodation price.Travel cancellation insurance: It is possible to take out a travel insurance policy to cover your holiday (European travel insurance).


Double Room for Single Use € 50.00 surcharge at the Alpine Palace€ 30.00 surcharge at the Stammhaus Wolf per person/day,dogs are subject to a charge of € 35.00 per day without food (Please note that is out of consideration for our other guests, your dog is not allowed in the spa area and in our restaurants.), garage parking is € 19.00 per day/car


You are welcome to recharge your car at our destination. This is a voluntary benefit and is not part of the room rate. Unfortunately, we can not guarantee a fully loaded vehicle if there are too many cars and therefore there is no legal claim to it.


Up to 6 weeks before arrival - free of charge 6 to 2 weeks before arrival - 3 days empty bed fee (70 % of the listed price) From 2 weeks before arrival or early departure - empty bed fee for the booked stay. Otherwise, Austrian hotel contract conditions shall apply. Please understand that we can only accept room cancellations in writing. Please note that modified terms apply for confeence and seminar bookings. Place of jurisdiction: Saalfelden. As this price list comes into effect, all previous prices shall expire.

Subject to changes.