Mandatory Information

Wolf Hotels GmbH & Co KG
Reiterkogelweg 169
A-5754 Hinterglemm
Phone: 0043-6541-6346
Fax: 0043-6541-6346-669
E-Mail: info(at)wolf-hotels.at
Internet: www.hotel-alpine-palace.com
Authorised Representative: Thomas Wolf

Legal body responsible for the contents: Thomas Wolf (Anschrift wie oben)
Chamber affiliation: Wirtschaftskammer Österreich, Fachverband Hotellerie
VAT ID Number: ATU 336 15102
Company Number: 28853g
Register Court: Landesgericht Salzburg

Concept & Implementation

mariacher & friends Werbeagentur

Notice of liability:

Despite careful quality control, we take no responsibility for the contents of external links.
The sole responsibility for the content of external links websites lies exclusively by the author of the linked website.

Picture Credits

www.pixelio.de © Uwe Steinbrich/ PIXELIO
Kaprun Tourismus
Tourismusverband Saalbach Hinterglemm

Privacy Statement

Wolf Hotels GmbH & Co KG
Reiterkogelweg 169
A-5754 Hinterglemm
E-Mail: info(at)wolf-hotels.at

The Privacy Statement applies to the collection and use of personal information collected in certain circumstances, for example when one visits our website, inquires about our services, reserves a room, makes a purchase, or calls us. Please take the time to read the following document, in which information regarding how Wolf Hotels GmbH & Co KG uses this personal information, what kind of data is collected, how and to what purpose the data is used, with whom Wolf Hotels GmbH & Co KG shares this information, and what measures Wolf Hotels GmbH & Co KG takes to protect your personal data.

Your right to personal privacy and data protection is of the highest priority, and Wolf Hotels GmbH & Co KG strives to protect these rights.

All obligations and responsibilities regarding data protection exceeding or in addition to this Privacy Statement will remain unaffected.

Why does Wolf Hotels GmbH & Co KG collect personal information?

Wolf Hotels GmbH & Co KG collects and uses your personal information in order to offer exceptional customer service, easy access to our website, and offer and provide optimal services. Furthermore, your personal information assists Wolf Hotels GmbH & Co KG in informing you about our newest products and special offers and to keep you informed about other developments that we feel may interest you.

If you not interested in our new developments and/or would not like to receive information about our new products and services, you can inform us at any time.

What data is collected?

There are many situations in which your personal information can help Wolf Hotels GmbH & Co KG provide better service. That is why, for example, you are asked to provide information when you start a transaction. Only information relevant to the current situation will be requested. Normally this includes name, billing address, telephone number, e-mail address, preferred method of contact, and/or credit card information. Additionally, Wolf Hotels GmbH & Co KG collects data for marketing research in order to better understand our clientele and offer appropriate services. Furthermore, Wolf Hotels GmbH & Co KG collects customer activity data from our website. On the basis of this information, Wolf Hotels GmbH & Co KG can assess which information is useful to our customers and which areas of our website and online services are of interest.

When does Wolf Hotels GmbH & Co KG share personal information?

Wolf Hotels GmbH & Co KG takes the protection of your personal information very seriously. Wolf Hotels GmbH & Co KG promises you, that your contact information is never sold or passed onto other vendors. In order to provide you with exceptional service, Wolf Hotels GmbH & Co KG may, under certain circumstances, give your information to legal individuals who are obligated to handle the information in accordance to the Privacy Statement. Under certain circumstances, it can be beneficial for Wolf Hotels GmbH & Co KG to provide other companies (who are strategic partners with, or employed by Wolf Hotels GmbH & Co KG) with certain information so that they can provide you with services and products in the name of Wolf Hotels GmbH & Co KG. These companies can help us to process information, take reservations and orders, deliver products, administer and maintain customer data, offer customer service, evaluate interest in our products and services, conduct customer research, or complete polls regarding customer satisfaction. These companies are obligated to handle your personal information in accordance with the Privacy Statement in order to protect personal privacy. Furthermore, Wolf Hotels GmbH & Co KG may be required by law or legal regulation to provide personal information.

How does Wolf Hotels GmbH & Co KG protect your personal information?

Wolf Hotels GmbH & Co KG takes precautions, including administrative, electronic, and physical procedures, to protect your personal information from loss, theft and misuse, as well as from unauthorized access, transmission, alteration, and deletion.

The website employs the industry-standard SSL (Secure Sockets Layer) encryption. Your personal information and credit card information required in internet transactions is thereby safeguarded.

You can also help us secure your information by following some simple steps. Change your password often using a combination of letters and numbers and make sure you are using a secured web browser.

Integrity of your personal information

Wolf Hotels GmbH & Co KG has taken security measures to ensure that your personal information for the intended purposes is correct, complete and up-to-date. Naturally, you have the right to access and change your information at any time. You can help us by making sure your contact information and default settings are correct, complete and up-to-date. You may also receive a copy of your personal information by contacting us at the e-mail address mentioned below.

Cookies and other technologies

As is common of many company websites, Wolf Hotels GmbH & Co KG uses "cookies" and other technologies in order to assess which areas of our websites are particularly popular, how our internet guests move around, and how much time they spend in certain areas. Furthermore, Wolf Hotels GmbH & Co KG uses cookies and other technologies to assess the effectiveness of our online marketing and evaluate if it attracts and alerts customers to our products and services. Wolf Hotels GmbH & Co KG uses cookies and other technologies to analyse the data traffic on our website in order that we can improve its design and functionality, and to examine if it communicates efficiently with our customers. Lastly, Wolf Hotels GmbH & Co KG uses cookies to make the website fit your needs better and make the navigation easier in each visit.

Like most websites, information requested by us is automatically collected and saved in a protocol. This information includes internet protocol addresses (IP addresses), type of browser used, internet service provider (ISP), reference and end pages, operating system, date and time, and click stream data.

In some of our e-mail notifications, Wolf Hotels GmbH & Co KG uses the so-called "click-through URL", that is connected to contents on our website. When you use such a URL address, you pass through our web server before you land at the destination webpage. Wolf Hotels GmbH & Co KG tracks these "click-through" data, to determine the interest in certain topics und to measure how effectively it communicates with our customers. If you would not like you information to be collected in this way, do not click on any text or graphic links in the e-mails.

Additionally, Wolf Hotels GmbH & Co KG uses "pixel tags" (small picture files) that furnish information about which areas of the website the clients have visited or measure the effectiveness of the customer search requests on our site.

With help from pixel tags, Wolf Hotels GmbH & Co KG can send e-mail notification in a format accessible by our customers. Additionally we can research if the e-mails were opened in order to help Wolf Hotels GmbH & Co KG to only send e-mails that interest our customers.

Our company-wide commitment to protecting your personal privacy

As was already mentioned, Wolf Hotels GmbH & Co KG takes your personal rights very seriously. So that the security of your personal information is ensured, all workers are given current instructions and the company takes strict security precautions to protect your personal information.

The website contains links to other companies. Wolf Hotels GmbH & Co KG is not responsible for their personal privacy guidelines. Wolf Hotels GmbH & Co KG recommends that you attain these companies' Privacy Statements.

Use of external tracking services

This website uses the following external tracking services:

  • Google Analytics Universal Tracking
  • Google Adwords Conversion
  • Google Adwords Remarketing


Verwendung von Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses. "Cookies", text files that are stored on your computer, to help analyze how users use the website. This is to allow cookies from Google itself (Google Analytics cookies) and so-called third-party cookies (DoubleClick cookie). The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the US and stored there. Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other with website and internet use to provide related services, in particular, functions for display advertising, such as remarketing, on Impressions the Google Display Network, integration of DoubleClick Campaign Manager or Google Analytics reports for performance Demographic and interests.

Google may also transfer this information to third parties where required by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google in conjunction. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, we point out that you may not be able to use all features of this website in this case. By using this site you consent to the processing of data about you by Google in the manner described above and for the purposes set out above.

You can of data collection through the use of Google contradict browser plug-ins. The plug-in can be downloaded from the following link: tools.google.com/dlpage/gaoptout
Use of Facebook-Plugins

On these web pages plugins of the social network facebook.com are used, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").

If you call with such a plugin provided Internet pages of our website, it connects to the Facebook servers and the plugin shown by notifying your browser on the Internet. This is transmitted to the Facebook server which of our Internet pages you have visited. Are you are logged in as a member of Facebook, Facebook assigns this information to your personal Facebook user account. When using the plugin functions (eg clicking the "Like" button, leaving a comment) this information is also assigned to your Facebook account, which can only be prevented by logging out before using the plugin.

For more information on the collection and use of data by Facebook, about your rights and options to protect your privacy please see the privacy policies of Facebook.

AdWords Remarketing

This website uses cookies for the purpose of addressing visitors with online advertising at a later date through the Google Network via remarketing campaigns. In order to advertise with remarketing adverts, third parties such as Google use cookies to record a visit to the current website. As a user you can deactivate the use of cookies by Google by visiting: www.google.com/ads/preferences aufrufen.

Questions regarding personal privacy rights

If you have questions or concerns regarding the Privacy Statement, please feel free to contact us at the appropriate e-mail address (see below).

Naturally you can ask Wolf Hotels GmbH & Co KG which of your data is or has been collected, where the data was collected, how it is used, and if it was shared with another company. Additionally, you can correct false information or delete incorrectly processed data. The terms of the Personal Privacy Law apply.

Wolf Hotels GmbH & Co KG is authorised to change the Privacy Policy occasionally. If fundamental alterations are conducted, notification as well as the up-dated version will be published on our website.

Wolf Hotels GmbH & Co KG
Reiterkogelweg 169
A-5754 Hinterglemm
E-Mail: info(at)wolf-hotels.at

Informationen zur Online-Streitbeilegung gemäß Art. 14. Abs. 1 ODR-VO:

Die EU-Kommission bietet die Möglichkeit zur Online-Streitbeilegung auf einer von ihr betriebenen Plattform (sog. „OS-Plattform“). Die OS-Plattform kann als Anlaufstelle zur außergerichtlichen Beilegung von Streitigkeiten aus Online-Kaufverträgen oder Dienstleistungsverträgen dienen. Diese Plattform ist über den externen Link http://ec.europa.eu/consumers/odr zu erreichen.